Refund Policy
Last updated October 21, 2026
This Refund Policy explains when and how you can get a refund for Quizify Plus. All payments for Quizify are processed by Paddle, our merchant of record, and refunds are made through Paddle.
1. Quizify Free
Quizify Free needs no payment, so no refund applies.
2. Quizify Plus
- Quizify Plus is billed monthly or yearly and has no free trial
- You can cancel and get a full refund within 14 days of your first purchase. This applies to the yearly plan as well as the monthly one
- You can cancel at any time. If you have already paid for the current period, you keep Quizify Plus until that period ends
3. Learnify plans
Every paid Learnify plan includes Quizify Plus. A refund of a Learnify plan follows the Learnify Refund Policy.
4. Customers in the European Union
If you are a consumer in the European Union, you have a statutory right to cancel your purchase within 14 days under the EU Consumer Rights Directive. To use it, contact us before the 14 days end. We will reimburse all payments received from you without undue delay and no later than 14 days after you tell us, using the same means of payment as the original transaction.
5. How to ask for a refund
Write to support@learnify.fun from your account email address, or contact Paddle directly. We process the refund promptly through Paddle.
- The money goes back to your original payment method
- It may take 5 to 10 business days to arrive, depending on your bank or payment provider
- When the refund is made, your account moves to Quizify Free at once
- Your quizzes stay in your account
6. Cancelling and refunds
- Cancelling stops future payments. If you have already paid for the current period, you keep Quizify Plus until it ends. No money is returned
- A refund returns your payment, and your account moves to Quizify Free at once
Cancelling is always free, at any time, in your account or by contacting us.
7. Changes to this policy
We may update this Refund Policy from time to time. Changes are posted on this page with a new date. If you bought a subscription under an earlier version, the terms in effect when you bought it apply to that purchase.
8. Contact us
If you have any questions about this Refund Policy or need help with a refund, please write to support@learnify.fun.